Privacy Policy
At vanyse (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website vanyse.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment information (processed via secure third-party gateways)
b. Non-Personal Information
- Browser type
- Device information
- IP address
- Cookies and usage data
- Website interaction analytics
We collect information when you place an order, create an account, subscribe to updates, or contact customer support.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send order updates and service-related communication
- Send marketing or promotional messages (only with your consent)
- Prevent fraud and maintain website security
- Comply with legal obligations
We do not sell your personal information.
3. Payment Information
Payments are processed through secure third-party payment gateways. We do not store your full credit/debit card details on our servers. Payment providers operate under their own privacy and security standards.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Provide a better shopping experience
You may disable cookies in your browser settings, though some website features may not function properly.
5. Sharing of Information
We may share your information only with:
- Delivery and logistics partners
- Payment processing providers
- IT and website service providers
- Legal authorities when required by law
All third parties are required to protect your information and use it only for service-related purposes.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information only as long as necessary to fulfill business, legal, and operational requirements.
8. Your Rights
Under applicable Indian data protection laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communication
To exercise your rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy or your personal data, contact:
Email: care@vanyse.com
Phone: +91 91156-82289
Address: Sector - 67, SAS Nagar, Mohali, Punjab